Press & News

Startec Global Communications Launches Spanish Language Website

ROCKVILLE, MD, December 8th, 2006 – Startec Global Communications today announced the release of its Spanish language website.  The new website represents another step in Startec’s effort to provide in-language support and sales to all prospects & customers throughout North America.  The site features comprehensive product information, frequently asked questions and an intuitive single-page signup process which will allow Startec to provide a superior level of online customer support. 

The new site will help Startec expand its reach to include the millions of online Spanish-speaking customers within the United States.  According to the Pew Hispanic Center's March 2007 "Latinos Online" report, more than one-in-two Latinos (56%) goes online.

Howard Kamerer, Startec's CEO, said, "This website represents an important milestone for Startec, as we significantly improve our capability to acquire as well as serve Spanish speaking customers in their own language and online."

Mr. Kamerer added, "A key differentiator for Startec will be the breadth and depth of our multilingual support. Our plan is to roll out versions of our website in several languages, thus helping to better serve our customers."
Startec’s Spanish website capabilities include:

• Single Page Signup – Startec has made the online signup process as simple and straightforward as possible with emphasis on the Spanish-speaking community.
• My Account Section – The updated site brings with it an updated "My Account" section which allows Startec's customers to manage their information, billing preferences, payments, invoices and specific product features. All of the information is cleanly laid out and easy to navigate.
• Customer Service and Help Sections – One of the most important areas of Startec's Spanish website is the Help section. Startec now offers comprehensive Frequently Asked Questions (FAQ) for all of its products and services as well as for its billing and customer service functions. In addition, Startec will rollout short instructional flash videos on how to use its products, thus giving customers a breadth of options and solutions.

Mr. T.J. Master, Startec’s SVP of Sales & Marketing, said, "Startec's value proposition is Savings, Convenience & Reliability.  With the new website we will be able to provide our Spanish speaking customers 24x7 support using a channel which is preferred by a growing number of those customers.  Additionally, Startec is able to pass on savings to our customers due to the efficiency of online communications and transactions."

About Startec Global Communications
Startec provides innovative, affordable, convenient and easy-to-use telephone, Internet and communications services. Since 1989, Startec has been the leading provider of telephone services to ethnic businesses and consumers in the United States. The company also works with international long-distance carriers and Internet service providers transacting with the world's emerging economies. We offer high levels of satisfaction to every customer by understanding their needs and culture, providing exceptional value and delivering reliable communication services.  Startec's newest service, CellConnect allows customers to make international calls from their cell phone as well as from almost any other phone without dialing any PIN Numbers.  

Contact
Media: T.J. Master, SVP Sales & Marketing 240.314.4117

Copyright (C) 2007 Startec Global Communications. All rights reserved.
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